PRIVACY POLICY FOR RESONANCE SAMASTIPUR MOBILE APPLICATIONS
Effective Date: 14 October 2026
1. Introduction
Resonance Samastipur respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use the website, mobile application, and related digital services operated for Resonance Samastipur (collectively referred to as the “Application”).
The Application is designed to provide parents, students, teachers, and school administrators with convenient access to educational information, student records, attendance, academic performance, school announcements, notifications, and other school-related services.
By accessing or using the Application, you agree to the practices described in this Privacy Policy.
2. Information We Collect
When you register for or use the Application, we may collect the following information:
Personal Information: Name, email address, mobile number, age, login credentials, and other registration details.
Student Information: Student name, class, section, attendance, academic records, examination results, and other educational information provided by the institution.
Account and Usage Information: Information related to your use of the Application, including access to educational documents, messages, notifications, and other services.
Communication Information: Information you provide when contacting us for support, submitting inquiries, or reporting technical issues.
Other Information: Information voluntarily entered into the Application while using its features.
We collect and process this information to provide educational services, maintain accounts, communicate with parents and students, and improve the functionality of the Application.
3. Automatically Collected Information
The Application may automatically collect certain technical information, including:
Mobile device type and model.
Device identifiers, where permitted.
IP address.
Mobile operating system and version.
Application usage information and diagnostic data.
Technical logs required for security, troubleshooting, and performance monitoring.
This information helps us maintain the security, reliability, and performance of the Application.
4. Location Information
The Application does not intentionally collect precise, real-time GPS location information unless a specific feature requires it and the necessary permissions and disclosures are provided.
If location-based features are introduced in the future, the relevant permissions and applicable privacy requirements will be followed.
5. Sharing of Information with Third Parties
Resonance Samastipur does not sell users’ personal information to third parties.
We may share information in the following limited circumstances:
Service Providers: With trusted technology and service providers who help us operate the Application, deliver notifications, maintain systems, or provide technical support.
Legal Requirements: When disclosure is required by applicable law, court orders, or other lawful processes.
Safety and Security: When reasonably necessary to protect the rights, safety, and security of students, parents, staff, the institution, or other individuals, or to investigate suspected fraud or misuse.
Business Transfers: In the event of a merger, restructuring, acquisition, or transfer of relevant business assets, subject to applicable legal requirements and appropriate safeguards.
Third-party service providers may process information only as necessary for their services and subject to applicable contractual and legal obligations.
6. Push Notifications and Third-Party SDKs
The Application may use third-party notification services, such as OneSignal, to deliver school announcements, reminders, attendance alerts, examination updates, and other important notifications.
Depending on the service configuration and permissions granted, these providers may process information such as device identifiers, notification preferences, technical information, and other data required to deliver notifications.
The handling of information by third-party providers is also subject to their respective privacy policies.
Managing Notifications: You can generally disable push notifications through your device’s Settings under Notifications. The exact steps may vary depending on your device and operating system.
7. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary to provide the Application’s services, fulfil educational and administrative requirements, comply with applicable laws, and resolve disputes.
Parents, guardians, and other eligible users may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal requirements and legitimate educational record-retention obligations.
To submit a request, please contact us using the details provided in the Contact Information section.
8. Your Privacy Choices and Rights
Depending on applicable law, you may have the right to:
Request access to your personal information.
Request correction of inaccurate information.
Request deletion of information where legally permissible.
Withdraw consent where processing is based on consent.
Request assistance with privacy-related concerns.
Uninstall the Application to stop its ordinary collection of information through the app, subject to information retained elsewhere or required by law.
To exercise your rights, contact us at infonitigroup@gmail.com.
Uninstalling the Application may not automatically delete information already stored on our servers or in institutional records.
9. Children’s Privacy
The Application is intended for educational purposes and may be used by students, including children, under the supervision or authorization of their parents, guardians, or educational institution.
We take the privacy of children seriously. Personal information relating to students should be provided and processed only as permitted by applicable law and the relevant consent or authorization requirements.
If a parent or legal guardian believes that a child’s personal information has been collected or used improperly, they may contact us at infonitigroup@gmail.com.
We will review the request and take appropriate action, including correction or deletion where required or legally permissible.
10. Information Security
We take reasonable technical, organizational, physical, and administrative measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Access to personal information is restricted to authorized personnel and service providers who require such access for legitimate operational purposes.
However, no method of electronic storage or internet transmission can guarantee absolute security. We therefore cannot guarantee that the Application or its systems will be completely secure in every circumstance.
11. Third-Party Websites and Services
The Application may contain links to third-party websites or services. These websites and services operate independently and may have their own privacy policies.
Resonance Samastipur is not responsible for the privacy practices of third-party websites that it does not operate. Users are encouraged to review the relevant privacy policies before providing personal information to those services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, operational practices, or applicable legal requirements.
Any updated version will be published on our website or made available through the Application. Where required, we will provide an appropriate notice before significant changes take effect.
The date at the beginning of this policy indicates when it was last updated.
13. Your Consent
By accessing or using the Application, you acknowledge that you have read this Privacy Policy.
Where consent is legally required for the collection or processing of personal information, we will obtain such consent in accordance with applicable law. For children, the necessary parental or guardian consent or other lawful authorization will be obtained where required.
Personal information may be processed or stored in India or in other locations where our authorized service providers operate, subject to applicable data protection laws and safeguards.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us:
Institution: Resonance Samastipur
Website: https://resonancesamastipur.com/
Email: info@resonancesamastipur.com
Phone: +91 7979944170
We will review privacy-related inquiries and respond within a reasonable period, subject to applicable legal requirements.
Last Updated: 14 October 2026